At MelaHut, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our ecommerce website, whether you’re shopping from Pakistan or anywhere around the world.

1. Information We Collect

We collect the following types of personal information when you shop with us or use our services:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party payment gateways)
  • Order history and customer service interactions
  • Device, browser, and location data (via cookies)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate order updates and promotions
  • Improve website experience and customer support
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure secure transactions

3. Cookies and Tracking Technologies

We use cookies to:

  • Save your shopping cart
  • Offer personalized product recommendations
  • Track visitor activity for analytics and marketing

You may disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment processors (e.g: JazzCash, PayPal, Stripe)
  • Shipping partners (e.g: TCS, Leopards, DHL)

5. International Users

MelaHut operates globally. By using our services, you agree to the transfer of your data to our systems, which may be located outside your country (e.g: in Pakistan, the UK, or the USA), in compliance with data protection laws.

 6. How We Protect Your Information

We use secure HTTPS encryption, firewalls, and regular monitoring to safeguard your information. Only authorized staff can access your data when necessary.

7. Your Rights

Depending on your location, you may:

  • Request access to your personal data
  • Ask for correction or deletion
  • Opt out of email marketing anytime
  • Request data portability

To do so, email us at info@melahut.com or use our Contact Form.

8. Updates to This Policy

We may update our privacy policy occasionally to reflect changes in law or business practices. The revised version will be posted here with the new effective date.

Contact Us

If you have questions or concerns about your privacy, please contact us at:

MelaHut Support Team
Email: support@melahut.com

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